Dental practices often come to a crossroads where they need to make changes in order to better optimize their business for success but the tools to do so are hard to find. Wendy Briggs is on the show this episode to share her passion for coming alongside dental practices, working within their vision and giving them the tools and training that help them reach their goals. She gives some really important insight into the different roles that dental hygienists take on and highlights three main roles to focus and improve on.

Wendy talks about the importance of communication – teaching hygienists how to better communicate issues to the patient so that they can understand better. She also talks about different methods to assess risks in patients as well as how to broach the icky subject of compensation- especially when insurance does not cover everything. The tools Wendy has come up with to empower dentists and hygienists alike are bringing the passion and purpose back to dental care.

What You’ll Learn From This Episode:

  • How to maximize potential in hygiene and do it the right way.
  • Why it’s more important to focus on productive encounters with patients rather than the number of encounters with patients.
  • How to implement risk assessment and how it can improve your practice.
  • Easier and more meaningful ways to have financial conversations with clients.
  • The importance of consistency between providers and implementing a system.
  • What a hygienist’s role is in diagnosing restorative care

Listen To The Full Interview:

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Full Episode Transcript:

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