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On this episode of Practicing with the Masters<\/em>, my very special and inspirational guest is Joe Noonan. Joe is an author, speaker, life coach and a spiritual guide. He regularly holds\u00a0leadership retreats for corporations, taking executives on adventures around the world. He also facilitates self-awareness programs and retreats for those on the path of awakening. Joe has been a guest on National Geographic, Fox TV and Oprah.\u00a0He also leads week-long retreats for spiritual groups and families, swimming with wild dolphins in Hawaii and in the Bahamas.<\/p>\n Everyone wants to be happy. Joe operates on this premise.\u00a0In the last 30 years, he has experimented with many ways to bring happiness to teams and companies all around the world. Through his studies of quantum physics, experiential education and right-brain communication, Joe has developed a process that allows people in the workplace to communicate simply, effectively and joyfully. He has taught his process to hundreds of companies on 5 continents, in the boardroom of Fortune 500 companies and on the beaches of the Caribbean. Using limbic communication tools in concert with a shared vision and appreciation, Joe helps organizations increase employee satisfaction and retention\u00a0(aka happiness).<\/p>\n As a playful and passionate lover of life, Joe assists people in lightening up and enjoying life. He works with dental professionals to realize that there are two parts to their practice. He believes that a\u00a0healthy practice not only pays attention to the technical side, but also strives to be relationship-based. Life is supposed to be fun, and so can our jobs. Joe is here today to talk about 3 specific tools that anyone can use to improve communication and happiness in their practice, workplace, and home life.<\/p>\n Welcome to Practicing with the Masters<\/em> for dentists with your host, Dr. Allison Watts. Allison believes that there are four pillars for a successful, fulfilling dental practice: clear leadership, sound business principles, well-developed communication skills, and clinical excellence. Allison enjoys helping dentists and teams excel in all of these areas. Each episode she brings you an inspiring conversation with another leading expert. If you desire to learn and grow and in the process take your practice to the next level, then this is the show for you. Now, here\u2019s your host, Dr. Allison Watts.<\/p>\n Allison:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Welcome to Practicing with the Masters<\/em> podcast. I\u2019m your host, Allison Watts, and I\u2019m dedicated to bringing you masters in the field of dentistry, leadership, and practice management to help you have a more fulfilling and successful practice and life.<\/p>\n I know everybody wants to be happy and Joe just operates on this premise. He experimented with many ways to bring happiness to teams and companies around the world. Through his studies of quantum physics, experiential education, and right brain communication, he has developed a process that allows people to communicate simply, effectively, and yes, joyfully together in the workplace.<\/p>\n He\u2019s taught this process to hundreds of companies on five continents, boardrooms of Fortune 500 companies, and on the beaches of the Caribbean. Using limbic communication tools in concert with shared vision and appreciation, he helps organizations increase employee satisfaction and retention a.k.a. happiness, hand in hand with improved productivity and performance. Life is supposed to be fun and so can our jobs. If you guys want to know more about that his website is www.JoeNoonan.com for more information.<\/p>\n He is going to talk about three specific tools today that dentists can use to improve communication and happiness in their dental practice. Then at the end of the talk he is going to make an offer. He is going to make an offer of some coaching. He is going to give us a deal too because I asked him to do that for me.<\/p>\n He is an author, a speaker, a life coach, and a spiritual guide. Joe leads leadership retreats for corporations, taking executives on adventures around the world. He also facilitates self-awareness programs and retreats for those on the path of awakening. A guest on National Geographic, Fox TV, and Oprah, he also leads week-long retreats for spiritual groups and families, swimming with wild dolphins in Hawaii and the Bahamas. A playful, passionate, lover of life he assists people in lightening up and enjoying life. I can attest to that.<\/p>\n I meet Joe on a dolphin trip. So that was pretty cool. I actually went on a Swimming with Wild Dolphins, I didn\u2019t know Joe before that, but one of my friends invited me and they were doing sort of a CE combination with wild dolphins swimming. I took my whole family. The CE was not dental it was just sort of general, sort of self-awareness stuff. I enjoyed the swimming with the dolphins and after talking to Joe, I decided I needed to bring him into my office. And gosh, Joe, I don\u2019t know how many times you came to my office but four or five times probably.<\/p>\n Then we did a bunch of coaching over the phone over a couple of years. You helped my team and I immensely. I\u2019d say in our practice and personally. I am so excited we\u2019re finally doing this. We talked about this for a while. So I\u2019m thrilled to introduce you. Do want to start with just kind of telling us a little bit about how did you become an expert on bringing joy to the workplace? That\u2019s what I would ask you.<\/p>\n Joe:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 That\u2019s a great question, I love it. Allison, first of all, thank you. It\u2019s fun to be here and I\u2019m honored. I think anybody that\u2019s on this call, whether you\u2019re on here live or you\u2019re listening to the recording, I imagine most of you know Allison. You know Allison\u2019s smile, her exuberance, her passion for excellence, and that\u2019s what actually interested me in working with you and I think that is probably why people come on to your calls, Allison. Because you\u2019re the kind of person, you know, you\u2019re looking to play the top of your game. At some point in your dental practice, I know you recognized that being technical is only one side of it. Being relationship-based was another.<\/p>\n That opened a whole new chapter in your life and I feel really fortunate that I\u2019ve been able to assist and contribute to that chapter. Allison, you\u2019re like a shining star of a leader who says, \u201cI want to bring my team to the top.\u201d Yes, we worked over several years, I did several off-sites. Everybody here should know that Allison has worked on just about, let me see, at least eighteen of the teeth in my mouth.<\/p>\n Allison:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Oh yeah.<\/p>\n Joe:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Over several years. I think got seven onlays and I had a whole bunch of old amalgam removed. So I am speaking from a very happy mouth, let me just say.<\/p>\n Allison:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Thank you, Joe, for all of that.<\/p>\n Joe:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Yeah, you know, you have something to share. You walk your talk, you\u2019re an embodiment of it. I\u2019ve worked with you and your team. If I were to rate teams and quality of life and let\u2019s say the joy of working together and enjoying coming to work and feeling supported, feeling like if there\u2019s something not working that they can communicate with each other and with you. Feeling like the practice is a viable thing that can work and bring inspiration. You and your team are right up there, Allison.<\/p>\n Allison:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Thank you.<\/p>\n Joe:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Yeah, so that\u2019s why I\u2019m on this call. It\u2019s because whoever you attract I\u2019m interested in having a conversation with. For me, I think we all want to be happy. I think we all grew up, you know, we all came into the world happy, smiling, goo gah, blub, blub, blub, you know. We love kids because they still have that original essence, just that innate joy that\u2019s part of our essence, our spirit. For me, it\u2019s a very spiritual belief or experience.<\/p>\n Then of course, as we grow up, we learn to be cool. We learn to watch out. We learn the world is unsafe. We learn to protect. We learn to think before we speak so we don\u2019t get made fun of. We basically, our left logical brain, the brain that is sequential, that thinks, that\u2019s rational. The part that we think of as our personality or our ego, that part learns that the world is unsafe and we better think before we speak.<\/p>\n Now before that we\u2019re operating out of our right brain, our limbic brain, our, I think of it as our \u201cGod brain\u201d because it\u2019s creative, it\u2019s spontaneous. Whatever\u2019s happening, this brain is just enjoying it. Like there was a physician, she had a stroke and she studied stroke victims. As she was having the stroke, she recognized that her logical brain was losing blood flow because she just experienced everything as bliss knowing that she could potentially die. She\u2019s just totally fascinated and so fully present in the moment.<\/p>\n She looked at the phone, she knew if she punched the right sequence of numbers she could get help but she had no recall as to what those different symbols meant. You know, staying alive in a body on Earth, the left logical brain is this wonderful tool. I mean it serves us in many ways.<\/p>\n What I found is in my work to find how to be happy in my life was that of these two brains that there were ways to understand how they don\u2019t work together and how they do. I used to be a therapist, I used to coach people, I used to work in a psychiatric half-way house, I used to run leadership retreats. I\u2019ve done many different things. But basically what I recognized is life is really simple. When I approach life from my right intuitive brain and I can understand it in a way my logical brain can accept. That\u2019s really\u2014we\u2019ll speak more about that because that\u2019s the critical piece. I can have agreement between my two hemispheres.<\/p>\n Now when you read an email from Allison that says, \u201cI love my job.\u201d We have two responses. The five-year-old in us goes, \u201cYippee!\u201d The logical brain goes, \u201cYeah, right.\u201d Yeah?<\/p>\n Allison:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Uh-huh.<\/p>\n Joe:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 I imagine everybody that\u2019s received that email there\u2019s the part that goes, \u201cOh, I hope so, I wish so.\u201d And the other part that says, \u201cCome on, don\u2019t be a sucker.\u201d That is exactly how our two brains work. Our right brain, our intuitive brain, is like a five-year-old and it is unable to sort. Everything it sees and experiences is. It doesn\u2019t sort it as right or wrong, good or bad, it\u2019s all the truth, it just is. The logical brain, our ego personality sorts and says, \u201cIs this good for me? Is this bad for me? Is this threatening?\u201d Does that make sense?<\/p>\n Allison:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 It does to me, yeah. So our right brain just takes things in and kind of accepts it as it is. Then the left brain kind of kicks in and starts judging it.<\/p>\n Joe:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Yeah.<\/p>\n Allison:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Right, wrong, good, bad, does it fit for me? Does it not fit? Just shutting options out or in.<\/p>\n Joe:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 It\u2019s method of operation is to take care of us.<\/p>\n Allison:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Yeah.<\/p>\n Joe:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 The ego really wants us to survive and it uses the past. It uses our life experience to sort every moment. To say, \u201cAm I safe? Am I not? What\u2019s the best strategy?\u201d Whereas we also have an intuition. The big gap between the two brains is the right brain hears everything as the truth. At the same time, the right brain is unable to comprehend what the left brain can comprehend, which is the concept of not. So I can say, \u201cDon\u2019t think about Abraham Lincoln.\u201d Now your logical brain knows exactly what I mean but what did you just do?<\/p>\n Allison:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Think about Abraham Lincoln.<\/p>\n Joe:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 I can say, \u201cDon\u2019t think about a blue elephant with pink polka dots. And whatever you do, don\u2019t think about that it\u2019s simple to have more joy at work.\u201d So you can see the right brain runs the body. That\u2019s why they say, \u201cThe body always tells the truth.\u201d The right brain is what\u2019s digesting your last meal. It\u2019s doing literally hundreds of thousands of bodily functions that you don\u2019t have to think about. It\u2019s doing thousands of functions in your blood alone, pH levels, sorting antibodies, etcetera.<\/p>\n But the right brain is unable to conceive of the concept of not. So when we say, \u201cDon\u2019t use drugs, don\u2019t use drugs, don\u2019t use drugs,\u201d to our kids. What are they thinking about? Using drugs. If we say to our patient, \u201cThis won\u2019t hurt.\u201d You\u2019ve just said \u201churt.\u201d If you say to a new patient, \u201cIt\u2019s really important that you don\u2019t let this slip by, that you don\u2019t miss your next appointment,\u201d what have you called attention to? Them missing their next appointment. So most of the western world has no clue that our language is rife with knots. We are constantly calling attention to what we don\u2019t want.<\/p>\n So what I learned, very simply\u2014see what I\u2019m doing right now is I\u2019m giving your logical brain an explanation. Because if your logical brain goes, \u201cHmm, okay maybe this guy\u2019s got something to say. Maybe actually, maybe, this guy isn\u2019t just Mr. Pie in the Sky. Maybe this guy actually has something I could gain benefit from.\u201d<\/p>\n Now on my webpage you see for testimonials, you know, I have CEOs of Fortune 500 companies. Why? Because the left brain goes, \u201cOkay, there\u2019s some credibility here.\u201d When we make a case to the logical left brain and the logical left brain says, \u201cI\u2019m open to the possibility.\u201d The door is open and the right brain which runs our body, which runs our unconscious, which runs infinite numbers of functions, that\u2019s the magical brain. That\u2019s the brain that has the ability to be infinitely creative. And then infinite resources and ideas show up to us.<\/p>\n So what I\u2019m doing right now is, to all of you on this call, I say you probably want to be more happy. I think we all want to be more happy. I think a part of us is ongoingly happy. But in our humanness, our perception of life, we want it to go certain ways, our expectations. Happiness comes and goes. Sometimes it feels it can be gone for a long time.<\/p>\n With an orientation of understanding the right and left brain, you can gain a prospective and also a way to talk, literally, to the two halves of your brain so that you can at least create congruence within yourself. When you have that, you have peace. You can be in a pile of crap if you feel congruent, it\u2019s okay. Because you know you\u2019ll get out of it. You don\u2019t even have to know how. See, our left logical brain is finite and it only knows what it knows. Yet the right brain is infinite.<\/p>\n Actually, a lot of scientists say, and I fully believe, on a right brain level we\u2019re all connected. That\u2019s why they attribute to discoveries and breakthroughs happening in multiple places at the same time, because of the collective unconscious. So I hope at this point you are open to the possibility that having more fun at work is simple and easy. That make sense?<\/p>\n Allison:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 I remember when you said that to us at our retreat and my left brain was like, \u201cWhat? Simple and easy, maybe simple, probably not that easy for some of us.\u201d [Laughs]<\/p>\n Joe:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Great point, Allison. So one of the things that\u2019s so important is for me, I honor all the voices. So if there is a voice of skepticism or doubt I really want to honor that. So let me speak to that. So I can understand where to the rational mind there\u2019s plenty of evidence that it isn\u2019t easy.<\/p>\n Allison:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Right.<\/p>\n Joe:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 I really recognize that. Now is it possible that there are perspectives or tools that you could find that in fact might? Is it possible that there are tools that might make it easier and even simple? Is that possible?<\/p>\n Allison:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Yes.<\/p>\n Joe:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 So can you feel though, and to everybody on the call, you can feel when there is an opening, when there is a willingness. You can feel it. We can all feel it. You can feel it when you are talking to a patient and they say, \u201cWell God, yeah I know I need to have this work done. But you know, God, there is no way I can afford to do it, you know, I mean I\u2019ve got kids, you know blah, blah, blah, blah.\u201d One of your jobs is to help your patients, your clients, find a way to make it work.<\/p>\n When you can speak to them in a way, because you know I honestly believe that there\u2019s always solutions. We just need to open to them. We just haven\u2019t found them. I\u2019ve mediated communications with unions and management. I\u2019ve negotiated many kinds of difficult conversations. Using some of these tools, it\u2019s amazing how solutions literally show up. So you could say to your patient, \u201cYou know I understand it seems impossible. I really get that. I\u2019m wondering if we might be able to find a way, you know maybe a payment plan or something, just so you know we can start on this road.\u201d<\/p>\n Allison:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Are you suggesting that we ask ourselves questions like that?<\/p>\n Joe:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Well\u2026<\/p>\n Allison:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Like I know we can do it with each other. Right?<\/p>\n Joe:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Yes, yes.<\/p>\n Allison:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 But how do you do it with your own brain?<\/p>\n Joe:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 So how do you do it with your own brain? How I do it? Okay, I have a belief now, and I have plenty of evidence to support it, is there\u2019s always a solution, a simple solution.<\/p>\n Allison:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Okay.<\/p>\n Joe:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 So now, initially my mind would fight that because I\u2019ve got too much evidence of difficult solutions. I have a family history of difficult solutions. So what happened is, as I became\u2014of course when you are open to the possibility then you know it can happen. So really by asking yourself, \u201cIs there another way of looking at this? Is it possible?\u201d Maybe I don\u2019t know what it is but is it possible there is a simple solution? Now that\u2019s always possible. Then once we get into the realm of possibilities when the rational brain, the logical brain is open, it opens the door to our inspiration and our intuition.<\/p>\n So anyway, I\u2019m going to put out a question. I\u2019m not looking for an answer. I just want everybody on the call to ponder this question. Is it possible that you could get something of tremendous value for you on this call? Is that possible? Now that\u2019s the power of a question. Now let me tell you something. Some of you would get something from this call, some of you will get really valuable stuff. Now just because I asked the question and the way I asked the question totally opened doors and increased that possibility. You can use that question.<\/p>\n Imagine saying to your team, \u201cOkay, is it possible that we could have more joy? Have more flow, better communication, more joy at work? I\u2019m not looking to create work here, more work. I\u2019m looking for simple ways to maybe in how we relay. Do you think that\u2019s possible?\u201d If you can get your team to agree, you have already crossed, I would say, the biggest hurdle because everybody is in a state of openness.<\/p>\n So on the information on the webpage for this call, I mention three things: a strategic, a tactical, and an operational approach. The first one, strategic, is getting your team to buy into a vision. Because let\u2019s face it, a vision is strategic. Vision is big picture. Allison you said, \u201cI want to love my job. I want to go to work, I want to be inspired. I want my people to be happy. I want my patients to be smiling. I want my workplace to be a fun place to be.\u201d Remember that?<\/p>\n Allison:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Uh-huh.<\/p>\n Joe:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 That\u2019s when I said, \u201cI want to be your client and I want to be your coach.\u201d Both came to pass. Gosh, I forget, you did all those onlays, all the dental work without any Novocain.<\/p>\n Allison:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 I did. [Laughs]<\/p>\n Joe:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 What was that like for you?<\/p>\n Allison:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Well, the first time\u2026<\/p>\n [Both speaking at the same time]<\/p>\n Did you want to say something?<\/p>\n Joe:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Well both, yes, say your experience.<\/p>\n Allison:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Well, just for everybody on the line, and whoever\u2019s listening to the recording, Joe has a way of\u2014I don\u2019t know how he did it but he a bunch of big fillings and cracks in his teeth. I mean these are fillings I would not, now we did onlays. So you know if you\u2019re a dentist, I don\u2019t know if Mindy\u2014Mindy is a hygienist.<\/p>\n But anyway, I don\u2019t know if you all realize, I mean you are definitely prepping into dentin when you\u2019re doing this and we did not numb. I don\u2019t think we numbed a single tooth and that was at Joe\u2019s request.<\/p>\n But Joe, I have to say, I mean it cost me some anxiety because I was afraid I was going to hurt you. I really pride myself on not hurting people and I just did not want you to feel anything and I just knew you would. But you proved me wrong. Well if you felt it you were able to, I don\u2019t know, but whatever. It was amazing. It did cause anxiety for me though when you first asked me.<\/p>\n Joe:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Yeah, yeah. Then you got comfortable after a while.<\/p>\n Allison:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Yeah, I think the second appointment I was more\u2014I got more comfortable every time. But I still had that little, like in my stomach, like, \u201cOh, gosh, I hope he doesn\u2019t feel this.\u201d But you are so calming just to be around anyway, that does help. Your whole energy helped calm me. It\u2019s funny as much as you were trusting me, I was trusting you.<\/p>\n Joe:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Yeah, well I learned that pain is just sensation and it becomes pain when we contract. So I breathe and I did a lot of breathing. And it hurt. I prefer sensation over pain. But it was basically using my right and left brain and just having a dialogue.<\/p>\n I just want to drive the point home that if you believe you can have a joyful fun place to work, it\u2019s possible. If you want to believe but you won\u2019t let yourself, you can want to believe, everybody wants to have fun at work. This doesn\u2019t matter whether you\u2019re a dentist who owns the practice or that you\u2019re an employee at a practice. Whether you\u2019re listening to this call and you work at a supermarket or a corporate office, happiness is an inside job.<\/p>\n Lincoln said a wonderful quote. He said, \u201cPeople are about as happy as they make up their minds to be.\u201d I think most people can recognize that when you choose, when you decide, decide means to kill off other options. Like suicide is to kill self, homicide is to kill a human, decide is to kill off options. When you decide that you desire to be happy at work, you enroll the resources of your infinitely resourceful limbic brain. You don\u2019t have to know how to make it. I\u2019m going to give you a few more tools to give your left logical brain some comfort, so it has something to do to bring more happiness.<\/p>\n The biggest truth is human beings and you in your natural state, when you were a kid, I mean happiness is, it\u2019s our natural essence. I mean the reason I bring people to swim with the wild dolphins is because dolphins are the epitome of happiness. They\u2019re having a ball. They mirror that so well for us. So you can decide, you can say, \u201cI give myself permission to have more fun at work.\u201d You don\u2019t have to know how to do it. Just say that every day for a month. I give myself permission to have fun at work. It is your right brain\u2019s job to come up with happiness. The truth is you don\u2019t have to come up with happiness, joy is there. But what it will do is it will make space for you to become more aware of the joy of life.<\/p>\n Allison:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Can I interrupt you for a second?<\/p>\n Joe:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Please.<\/p>\n Allison:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Because I\u2019m sitting here taking notes and I just starting writing all down the side of my page because I didn\u2019t know where it went. But you started to talk about the strategic, the tactical, and the operational. Are we still, I\u2019m sorry, I know, you\u2019ve seen me take my notes, Joe. You know I just can\u2019t help myself. Are you still on the strategic? Are you still talking about the vision and the…?<\/p>\n Joe:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Yes.<\/p>\n Allison:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Okay.<\/p>\n Joe:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Because here is the biggest thing, happiness is an inside job. We think we need the outside world to change. \u201cWell my staff, they\u2019re grumbly and I need to get to new staff.\u201d Or that one person if they could just lighten up everything would be great. No, if you lighten up everything will be great. When you start with you, when we start with ourselves and when we really just make that choice. And these are powerful words. I choose. I choose to be more happier. I\u2019m open to being more happy. I desire to be more happy.<\/p>\n There\u2019s questions about the word want. Just use choose, desire, and I\u2019m open to it. I welcome being more happy. That\u2019s a real left brain solicitation to the right brain. Okay, so that\u2019s the strategic one. Then you can work with your team and say, \u201cAre you guys open to that?\u201d Just you know, maybe an ongoing conversation with your team. In your weekly meeting you can say, \u201cHey, you know, I just want to revisit that or is anybody\u2026?\u201d There\u2019s lots of things you can do.<\/p>\n Now a tactical approach that you can do with your team is to create a list of best practices. That\u2019s number two, Allison. So strategic, tactical, and operational. A tactical approach is to enroll your team in helping come up with a list of best practices. Now every dental practice has their flow. How intake, you know, how they process at the end, when the patient is going out the door. \u201cOkay, make sure we set up the next appointment, blah, blah, blah, blah, blah.\u201d<\/p>\n When you ask a team to look at any one of those processes and say, \u201cHow is it working? Can we fine tune it? Can we optimize it?\u201d When you enroll your team, they have input. When you give your staff creative input, you really welcome their creativity and their essence. Then you can kick it around and come up with solutions and actually write them down. Now, don\u2019t turn them into rules, they\u2019re just guidelines. Creating a list of best practices is a way to enroll your team. It\u2019s also a way to align your team. It\u2019s like a mini vision. It\u2019s very simple, specific things that you come across every day.<\/p>\n So like Mindy, you have practices with how you do. Then what do you do if somebody is seeing Allison first and then how they come into you for hygiene, and visa-versa. Or they\u2019ve come to you for hygiene and then there\u2019s a whole flow where you check in with Allison for Allison to come in and to check their teeth. So we look at these basic flows that happen in the office and we have a dialogue, a back and forth. You really enroll, you invite and you involve your staff in having input.<\/p>\n The gift of that is you\u2019re co-creating. That is a very tactical approach. Any leader, any manager, dental, medical, it does not matter whether you\u2019re service or industry, what you are doing. When we invite our people to help us create a list of best practices, we\u2019re trimming the sails. We are making a tight ship. We\u2019re giving everybody some ownership. When people have ownership, when they input they have ownership. When they have ownership it means things matter. So any questions or comments about that?<\/p>\n Allison:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 I have a question. I want to just make sure I\u2019m clear. It\u2019s been a little while since we\u2019ve done this. I know we did this as a team and it was wonderful. I\u2019m trying to remember if you\u2019re specifically talking about systems. I mean if a consultant came in to our practices, sometimes that\u2019s the word that they use but I like best practices better, I\u2019m just trying to clarify what all does that include, when you talk about best practices?<\/p>\n Joe:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 So that could be systems, such as how to process patients. I mean it very definitely is that.<\/p>\n Allison:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Okay.<\/p>\n Joe:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 It\u2019s procedural and it is also relationship.<\/p>\n Allison:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Okay, that\u2019s what I thought. That\u2019s what I was trying to get from what you were saying. Okay.<\/p>\n Joe:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Both.<\/p>\n Allison:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Okay.<\/p>\n Joe:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Now I basically work with people who are relationship. They run their organizations or their teams and they\u2019re relationship-oriented. Because for me, otherwise it\u2019s hard work. And you\u2019re not really capturing people\u2019s spirit, their essence, their creativity. I\u2019ve worked with plenty of companies where it\u2019s really, they don\u2019t have that. \u00a0I\u2019m not necessarily interested anymore in teaching people how to do that. I\u2019m interested in people who already know how to do that and want to go to the next level.<\/p>\n Allison:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Okay.<\/p>\n Joe:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 I realize I\u2019m speaking to a limited audience. Now the third thing is ongoing, it\u2019s operational. To me this is the goal. This is the low hanging fruit. It is using the tool of specific appreciation. I\u2019ve worked with lots of people in lots of different settings. I wish I had learned this when I was younger. The power of acknowledging what is working so outweighs focusing on what\u2019s not. Now if somebody is doing something terrible, if somebody\u2019s costing lots of money or providing sub-standard care, course we always address that.<\/p>\n When it comes to managing, leading, inspiring our people, even to include our own quality of life. When we look for and then verbally acknowledge what is working in our workplace and at home and in all our relationships. All right? This is not just about work; this is all your relationships. If you choose to play with specific appreciation of people, you\u2019re going to find gold.<\/p>\n Now let me be specific here, let me give you a little more clarity around what I mean by appreciation. I\u2019m speaking about appreciation separate from gratitude. Gratitude is another conversation. Gratitude speaks about, \u201cI\u2019m grateful for this, I\u2019m grateful for that.\u201d I\u2019m going to ask you just to play with the word appreciation because when you used the word appreciation you\u2019re actually speaking a right brain language. Your right brain can understand it. The right brain struggles with gratitude. Gratitude is a left brain language. Appreciation is right brain because appreciation is all about what is.<\/p>\n So I\u2019m going to appreciate Allison. Allison, you\u2019re a wonderful dentist, you\u2019re a generous person, and you really care a lot about the industry and want to advance the industry for everybody. Now those are great and they\u2019re very general. Most people when they appreciate we tend to be very general. Now our left logical brain, we\u2019ve been bullshitted enough in our lives and we know we tend to be skeptical. So if somebody says something great about us the logical brain, the ego, often blocks it. Or goes, \u201cYeah but, yeah but, yeah but.\u201d<\/p>\n Allison:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Yeah and I did that when you started talking. It felt\u2026<\/p>\n Joe:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Go ahead.<\/p>\n Allison:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 I did that [laughs]. When you just gave me that compliment, I automatically blocked it. Then I stopped and \u201cOh, okay he\u2019s right, yeah, okay.\u201d<\/p>\n Joe:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 That\u2019s beautiful, Allison. Allison, okay so now I\u2019m going to nail you with appreciation. And listen everybody on the call, you know, boy, for me this is the gem. When we make our appreciation specific, when it is sensory specific, something that you can see or hear or feel, the logical brain cannot refute it. It goes in. So you can take somebody with zero self-esteem and no matter what you say they\u2019ll like, \u201cYeah, you\u2019re full of crap. Yeah, you\u2019re full of crap.\u201d They can\u2019t let it in. When you appreciate them specifically for something observable, it goes in.<\/p>\n So now Allison, I said all these great platitudes so now I\u2019m going to give examples. In a normal course of conversation when I appreciate somebody I might speak general and then I nail them with something specific. Allison, I think you know you really desire to not only provide the best level of dental service, you also desire to advance the industry.<\/p>\n For example, you continue to study and monitor many different leading-edge practices and you have begun your own in a desire to share tools and share knowledge and information that you see are of value. Allison, you are so willing to be authentic and be real. To really to be true to yourself and to make whatever you learn practical that you\u2019re honest, you\u2019ll say what most people are afraid to say. You\u2019re willing to use yourself for examples, as you just did two minutes ago.<\/p>\n Allison:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 You all see why I wanted Joe on this call? I just needed some appreciation. I\u2019m way past due, Joe. [Laughs]<\/p>\n Joe:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Yep.<\/p>\n Allison:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 I\u2019m just kidding. Oh, I forgot yeah, that\u2019s nice.<\/p>\n Joe:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Well you know, Allison, I appreciate that. I mean I look at your call and the work we\u2019ve done. So one of the things Allison did was she provided coaching for her staff and she also said to her staff, \u201cIn these coaching calls, I want you to focus on issues at work. And if you have issues at home that are upsetting and interfering with your workplace, I give you full support to use your coaching sessions to help get clarity on those issues.\u201d<\/p>\n Allison:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Yep.<\/p>\n Joe:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Now what do you think her staff\u2019s response was? Total appreciation. The truth is we can\u2019t separate. I mean, our logical left brain can separate. I\u2019ve got to keep this over here because this is home and I\u2019m at work. The logical brain can understand the separation. It\u2019s like the logical brain can understand demarcations, lines, you know, you\u2019re in one state, I\u2019m in another state. But to the right brain we\u2019re all in this together in the present moment. It doesn\u2019t really get that.<\/p>\n So when you can catch your people or your loved ones, I mean, I with my girlfriend every night say several things that I appreciate. Now let me share, when you appreciate somebody, it doesn\u2019t have to be huge, gargantuan. In fact, the simplest things are often the most powerful. So I said to my girlfriend, let me think, okay so I went over briefly she lives next door and she invited me over for dinner. She knew I had to be back for this call.<\/p>\n I went over and she was making dinner and she made it so I could, basically I ate and ran. And I did literally run back. I\u2019ll say to her, \u201cThank you for, you knew I was on a tight time frame and you made dinner for me and I really appreciate it so I got to come back and go right into my call.\u201d Now that\u2019s something, some people that happens four nights, five nights a week. Somebody you love is making dinner for you.<\/p>\n Allison:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Joe, can you speak to, I don\u2019t know if anybody else has this question. But if you\u2019ll remember, it\u2019s fun because I\u2019m hearing this again and it\u2019s reminding me of some things. But one of the things I probably had a question about then and I\u2019m thinking now some people might have a question that if you\u2019re not in the habit of noticing those things, I think it was somewhat easy for me to do general appreciation, I don\u2019t even know if I could say that but it was much easier for me to see what wasn\u2019t working.<\/p>\n Joe:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Sure.<\/p>\n Allison:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 And do you have any tools for training yourself to start noticing more of the things that are working? Is it just, you know, it\u2019s almost this tool that you gave us. Like just beginning to either make a demand or ask yourself the question, \u201cWhat am I noticing that\u2019s working?\u201d Or do you have any other tools?<\/p>\n Joe:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Yes.<\/p>\n Allison:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Okay.<\/p>\n Joe:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Two. Great question. Being self-responsible, now I did it. I made a huge shift. When I saw the difference of that when my son was three and I saw the difference about speaking in nots. If I said, \u201cDon\u2019t spill the milk or don\u2019t pick your nose.\u201d I realized that I\u2019ve got him thinking about doing all these things I didn\u2019t want him to do. That inspired me to be very focused.<\/p>\n My love for my son inspired me to learn even more than for myself. So it\u2019s finding a hook, finding a reason to do it. When you\u2019re clear, when you make a commitment, and that\u2019s also the gift of a team is there\u2019s sometimes when my girlfriend will say, she\u2019ll say, \u201cI love to do appreciations before I go to sleep.\u201d Sometimes I forget and she\u2019ll say, \u201cYou know what I appreciate about you?\u201d She\u2019ll start it.<\/p>\n Allison:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Aw.<\/p>\n Joe:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 So the beauty of in a relationship, in a family, in the workplace, in your team meeting, one of the things that I do on all my retreats is that we go around and appreciate each other. Basically, I coach people in how to give appreciation because there are a few simple tools, steps. I don\u2019t have enough time for it tonight.<\/p>\n It is look at the person, say their name, and then say something. The one critical piece is you say something observable. You don\u2019t say, \u201cThanks for the delicious meal.\u201d You say, \u201cI loved how you added the sesame to the chicken and cooked it in butter.\u201d See because when somebody says, \u201cYeah everybody tells me it\u2019s delicious.\u201d Or you know, \u201cYou\u2019re just blowing smoke at me.\u201d But when you make it specific you\u2019re saying that you noticed.<\/p>\n Allison:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Right.<\/p>\n Joe:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 So that\u2019s the magic. So you can say to your team, \u201cTeam, I want to create more appreciation in our practice. So you can ask me for appreciation. So what do you appreciate about me today? Anytime you feel you need appreciation come and ask me.\u201d Now the fear is we\u2019re not going to be able to think of something. Of course, it is like when you\u2019re afraid of forgetting somebody\u2019s name, you end up thinking about\u2014that\u2019s a total left brain thing. You\u2019re afraid you\u2019re not going to remember. So you\u2019re focused on that instead of the person\u2019s name. Your right brain has never forgotten a single name. You\u2019re just blocked from hearing it. As you get practice with giving appreciation it flows. It flows, it flows, it flows.<\/p>\n Allison:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Yeah, I can see that. It\u2019s like your heart just knows what to say.<\/p>\n Joe:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Well it\u2019s there, yeah, it\u2019s there. I mean, I love it. If I find myself I\u2019m overwhelmed, I\u2019m stressed, I\u2019m rah, rah, rah, you know, dealing with something. My God, I\u2019ll just pull back. And first of all, I remember one time I worked with a group of yacht brokers. These people deal in multimillion dollar yachts and this was a few years ago and the industry was tight in yachts. We created this bitch list, pardon my language, this rant of everything that was crappy about the environment. Then we turned around, of course, we looked at them, and I said, \u201cHow else can we look at these?\u201d They\u2019re like, \u201cUgh.\u201d<\/p>\n So I helped them see the first two or three, I helped them turn around and see it in another way. Then they finished the list. They took every one of them and saw a positive in it. A positive in each of them. Now the energy before I did that was low. The energy when we were done was high. People are about as happy as they make up their minds to be. Keep it simple. It\u2019s fun. Your limbic will bring you infinite resources.<\/p>\n Allison:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 So when you\u2019re stressed and you pull back, is that what you do? You make a list of what you think is crappy and then you reframe it?<\/p>\n Joe:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 No, what I do is, first of all, I remember there is always another way of looking at it. I say, \u201cThere is always another way of looking at this.\u201d And actually what I do is, I take a deep breath. I put a smile on my face. I tell everybody, just smile right now, okay? The actual, physiological response to a smile is instant. Endorphins start to flow instantly. So I\u2019ll take a breath, I\u2019ll smile, and I\u2019ll look at my problem another way. I might just say how blessed I am that I\u2019ve got a problem. You know, I\u2019m above ground. I could be dead. How blessed I am to have these issues.<\/p>\n There\u2019s infinite ways that I use to shift. It\u2019s all a matter of perspective. Let\u2019s say I\u2019ve dealt with a person who\u2019s been really hostile and who knows, maybe you know somebody yelled at them so they yell at me. So if I have to even take a walk, I\u2019ll physically change the space. I\u2019ll just start noticing beauty. I\u2019ll just find something and I\u2019ll just bring it around. I just bring it around. Sooner or later, you know all of these things are issues, sooner or later they\u2019re not. I just learned how to consciously do it in the moment.<\/p>\n Allison:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Cool, yeah I do think the ongoing conversation is helpful. We only have seven minutes left. Joe, if you want to it might be helpful, Joe, like you said he did some coaching with me and my team and we did some retreats with him. The coaching is what he is offering a special price on. If anybody is interested, he is going to offer for two people almost $500.00 off his coaching. Joe, do you want to tell them what you\u2019re doing for us?<\/p>\n Joe:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Sure, yes. What I am basically looking for\u2014I love, I do a number of different things. I really enjoy working with a team with a leader that\u2019s committed to developing their team. With a leader who\u2019s already relationship-oriented, that is savvy about developing their team. And to help them go further, go the next step. Often that includes off-sites and whatnot. One of the ways I begin that process is with coaching. So I\u2019ve done lots of executive coaching for the past thirty years. I started, literally thirty years ago in Boston with a number of great institutions in city of Boston.<\/p>\n What I do now is I have an intro-coaching package and it\u2019s five sessions. It\u2019s normally $1495 which is about $300 per session. It\u2019s five hours of coaching. It\u2019s a five-hour series and in that time, we have this conversation, it\u2019s usually one hour a week. At the end of the five weeks, you\u2019ve already got changes happening in your practice. What I\u2019m doing is I\u2019m offering a discount to two people who send an email. The discount, it\u2019s $997 for the five coaching sessions. So it\u2019s a $500.00, I think\u2026<\/p>\n Allison:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 It\u2019s really close to $500.00. Yeah, because that\u2019s almost $200.00 a session.<\/p>\n Joe:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 It\u2019s basically a third off. It\u2019s the cheapest I ever do it. If you want to get your feet wet, if you want to see, I mean actually, if you already know that this resonates with you, this process, and that you can gain value from it, then send me an email at Joe@PlanetaryPartners.com. We have a TinyURL, so look at the webpage.<\/p>\n Allison:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Oh yeah, I can forward that to them.<\/p>\n Joe:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Great, yeah, its TinyURL.com\/yescoaching. So TinyURL, it\u2019s a popular domain, TinyURL.com\/yescoaching. It will take you to a page, it\u2019s a very simple page. Yeah, I\u2019m offering it to a couple people that listened either on the call tonight or listened to the recording. Yeah, I guarantee that you will love the coaching and what would you say about the coaching, Allison? For you and the feedback you got from your team?<\/p>\n Allison:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Oh, I would say, what I noticed was we were listening to each other better and our patients better. I think it really helped us with our trust levels. Honestly, I think it helped my staff. I definitely notice a difference at work but I hear them every day almost. Like the other day, Lisa said something about something she had talked to you about that had something to do with her marriage. Honest, I can\u2019t remember if she was crediting, I don\u2019t want to say that she said you saved her marriage but I remember thinking, \u201cWhat? You never told me that before.\u201d So I just I know it was transformational.<\/p>\n I believe Mindy, Mindy that\u2019s on the call, saw some big changes. I don\u2019t know that I can speak. I just know that our practice transformed when we were working with you. There was just a higher level of responsibility, a higher level of engagement, we were definitely having more fun and it just raised the level of communication and everything. We did it for so long though that I\u2014it\u2019s hard for me to say what happened because of what. Like I don\u2019t know if it was all because of coaching or because of when you came to the\u2026<\/p>\n Joe:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Right, we did the off-sites too, yeah.<\/p>\n Allison:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Yeah, but it was great. So if anybody is interested I can forward you guys his email address and I\u2019ll probably just put it in the link for the replays.<\/p>\n Joe:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Great, great.<\/p>\n Allison:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Is there anything else, Joe, you want to say before we start to close down or anything? Did we leave anything out?<\/p>\n Joe:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Just that any one of the things that resonated with you, to anybody listening to the call, something resonated. If you\u2019ve made it this far, something resonated. It\u2019s just play with it. Use it, try it. Because I can say for my own life experience that these tools, you know it\u2019s very easy for the mind to say, \u201cOh my god, that\u2019s too simple.\u201d The truth is life is that simple. It\u2019s only the mind that\u2019s complicated.<\/p>\n Allison:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Yep.<\/p>\n Joe:\u00a0 When we allow it, when we really recognize that and really allow it to be simple, these tools are simple by design. They will serve you and they will increase. They will bring more joy into your life. They will help you become more aware of the joy that you already have and they will help you bring more joy into the lives of those that you work with and those that you love.<\/p>\n Thanks for listening to Practicing with the Masters<\/em> for dentists, with your host, Dr. Allison Watts. For more about how Allison Watts and Transformational Practices can help you create a successful and fulfilling practice and life, visit transformationalpractices.com<\/a>.<\/p>\n <\/div> <\/p>\n <\/p>\n <\/p>\n <\/p>\n <\/p>\n <\/p>\n <\/p>\n <\/p>\n","protected":false},"excerpt":{"rendered":" On this episode of Practicing with the Masters, my very special and inspirational guest is Joe Noonan. Joe is an author, speaker, life coach and a spiritual guide. He regularly holds\u00a0leadership retreats for corporations, taking executives on adventures around the world. He also facilitates self-awareness programs and retreats for those on the path of awakening. […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","_cloudinary_featured_overwrite":false,"footnotes":""},"categories":[303],"tags":[309,305,304,307],"yoast_head":"\nWhat You’ll Learn From This Episode:<\/h3>\n
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Listen To The Full Interview:<\/h3>\n\n
Featured On The Show:<\/h3>\n
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Full Episode Transcript:<\/h3>\n
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<\/a><\/p>\n3 Tools to Improve Communication and Happiness with Joe Noonan<\/h3>\n
CLICK HERE TO READ THE TRANSCRIPT (7,533 WORDS )<\/span><\/a><\/div>\n
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